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TrackerPod on Vista failed
By: BertS
Rank: Newbie
Topics: 0
From: n/a
Added: 05/11/2007 - 06:27 PM

I have a TrackerPod and Logitech QuickCam 4000. I can add the camera and see an image.

On the "PTZ" tab I see my TrackerPod in the drop-down and select it. When I click the "Use PTZ" check-box, I get the following error:

Opening Tilt/Pan Device for Logitech QuickCam Pro 4000-1 failed

I'm using Vista and am logged in as administrator.


Bert

By: MelvinG
Rank: Magna Cum Laude
Topics: 661
From: Los Angeles, USA
Added: 05/11/2007 - 07:38 PM

Please see this thread: *LINK* (the last few posts in particular)
By: KeithT
Rank: Newbie
Topics: 0
From: n/a
Added: 05/12/2007 - 12:40 AM

Message has been edited, click here to see original content

Message has been edited, click here to see original content

From BertS:
I have a TrackerPod and Logitech QuickCam 4000. I can add the camera and see an image.

On the "PTZ" tab I see my TrackerPod in the drop-down and select it. When I click the "Use PTZ" check-box, I get the following error:

Opening Tilt/Pan Device for Logitech QuickCam Pro 4000-1 failed

I'm using Vista and am logged in as administrator.



This is because of a bug in vista UAC. Here's how to configure UAC so it runs without bugging you every 5 seconds
UAC should be running.

Click Start and click Run.

Type gpedit.msc and click OK.
This will open the Group Policy Editor.

Browse to Computer Configuration | Windows Settings | Security Settings | Local Policies | Security Options.

In the right windows find this
Behavior of the elevation prompt for administrators in Admin Approval Mode

right click and select elevate without prompting


As long as you run the program as an administrator, it should work

For whatever reason UAC must be turned on. If it's completely disabled you'll get the message you mentioned
By: BertS
Rank: Newbie
Topics: 0
From: n/a
Added: 05/12/2007 - 04:23 AM

I changed the policy as indicated but am still getting the same error.

The "User Account Control: Run all users, including administrators, as standard users." policy was disabled, but I also tried enabling it but I still got the same error.



Bert

By: KeithT
Rank: Newbie
Topics: 0
From: n/a
Added: 05/12/2007 - 05:02 AM

From BertS:
I changed the policy as indicated but am still getting the same error.

The "User Account Control: Run all users, including administrators, as standard users." policy was disabled, but I also tried enabling it but I still got the same error.




Ok disregard gpedit stuff for a moment. Enable UAC (User account Control) from the control panel/user. reboot..Is the trackerpod recognized at this point? the Gpedit instructions were to allow UAC to be ON without having the annoying confirmation popups.

By: BertS
Rank: Newbie
Topics: 0
From: n/a
Added: 05/12/2007 - 01:56 PM

The checkbox for "Use User Account Control (UAC) to help protect your computer" was checked. I unchecked it & rebooted and still had the identical problem. I then rechecked it and rebooted and still had the identical problem.

It doesn't seem to matter if it's checked or not - the error message is identical under both conditions.



Bert