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Recovery License
By: RosaC
Rank: Newbie
Topics: 4
From: Italy
Added: 10/04/2007 - 10:44 AM

Hello to all
I'm unable to retrive mi license from the mailbox wen i subscribet.
It is possible to request one new, or the old one buth in one new mailbox ??

Thanks in advance
By: AndrewG
Rank: Master Contributor
Topics: 172
From: St. Andrews, Scotland
Added: 10/04/2007 - 09:54 PM

This might be what your looking for http://www.multicamserver.com/en/membersonly/resendlicense
Andrew
By: RosaC
Rank: Newbie
Topics: 4
From: Italy
Added: 10/05/2007 - 05:44 PM

Thanks Andrew
The proble is, i can't controll my mailbox at work, and need to retrive it on different mailbox.
The options to change it in the abelcam program sems not working !
By: AndrewG
Rank: Master Contributor
Topics: 172
From: St. Andrews, Scotland
Added: 10/05/2007 - 06:13 PM

These are the steps to update your email:
To change your email address, change it in AbelCam and send a Request
with Request License unchecked, Receive Update Info to whatever you prefer

Which I believe what your where doing part from that I think you'll need to email Stefan.
Have a good weekend
Andrew
By: RosaC
Rank: Newbie
Topics: 4
From: Italy
Added: 10/06/2007 - 08:49 AM

Thanks Andrew
By: sse
Rank: Forum Addict
Topics: 73
From: n/a
Added: 10/06/2007 - 02:15 PM

It is possible that the 'change email address' feature is broken right now - I will check / fix this once I'm back in the office on Oct 12th.

Until then send email change requests to me by email.

Stefan
By: RosaC
Rank: Newbie
Topics: 4
From: Italy
Added: 10/08/2007 - 10:36 PM

Thanks Stefen for your service !!