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Logisphere Feedback and flame
By: Anonymous User
Added: 06/09/2006 - 06:24 AM

this is from a email I received - sse


Hi...

I found your Logisphere software to be about what I was
looking for to monitor my elderly mother.

Its free, right ?

Ahhhhhh....... but after going to the trouble of
figuring out how to use it, getting the free license and all,

IT WON'T STAY ON OVERNIGHT !!!!!
It says I need a "Pro" license to run continuous.

I'm pretty ticked off.
You don't put any information I can find on your site as to
what the limitations are in your product.
I had the impression it is under development and would in time become
a product needing to be paid for.
But not until it works completely.

Why do you have limitations like this in your "free" software
that you don't tell users about ?
You've wasted my time with this crap.

Or did I miss something ?

Before I'd be willing to pay for a "Pro" license, I'm going to need it to
be competitive with other paid-for products.

Your documentation is almost nil.
I can't figure out how to replay snapshots as a stitched-together video.
It seems to only handle one camera.

I'm sufficiently annoyed that I will be looking into other products,
and will probably abandon yours for one that is better documented
and more mature.
By: Anonymous User
Added: 06/16/2006 - 09:00 PM

The free license requires a internet connection.
The builtin webserver won't run without a internet
connection if you have the Free License.
Running offline requires the Pro License.

So, I looked for some good explanation of what I get for buying a Pro license. I understand that the program won't stop running.
Is there a page on your site spelling out your "terms & conditions" ? I didn't find one.

So...
1) At what point in your upgrading will I have to buy another license to get any bug fixes ?
2) Is it good for one computer, or more ?
3) What exactly does your program do when it checks in with your web site ? Do you guarantee only minimal information is passed ?
Is my privacy protected by more than a casual statement in your forum ?
By: AndrewG
Rank: Master Contributor
Topics: 172
From: St. Andrews, Scotland
Added: 06/16/2006 - 09:51 PM


1) At what point in your upgrading will I have to buy another license to get any bug fixes ?
No you don't have to buy a new license when you upgrade.


2) Is it good for one computer, or more ?
You can only run it on one computer at a time.

I can't answer your other two questions sorry
Andrew