From RonaldoC:
I am also very disappointed with their (Logitech) response. The only reason I had purchase their web cam (Orbit MP) was with the hopes of having an expensive camera that comes with good software especially motion detection software.
This is just my opinion. I run a streaming cam that is on 24/7. I use my broadcast cameras and thought I'd spend the money on a Logitech so I could have a remote camera at an animal den. My initial opinion is that a web cam that costs as much as a good DV camera should have something better than 320x240 resolution. When capturing from the cam, it's a guess as to what it's capturing because of the complete lack of a preview that works with it.
And don't update the software. Well, you can but plan on uninstalling it, restoring the system and reinstalling it to the previous version.