All AbelCam functionality has been terminated October 8th 2019
 
 
 
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Edit detail for Solve Configuration Problems revision 1 of 4

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Editor: sse
Time: 2007/06/15 14:21:16 GMT+0
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changed:
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Many people uninstall and reinstall AbelCam trying to solve configuration problems.

While this might work with software that writes a default configuration in the registry on installation, *reinstallation does not cure AbelCam problems*.

To recover from faulty configuration and/or to reset the configuration you need to remove (or rename) the AbelCam folder.

If you don't know how to find it, click on Configuration Folder in the AbelCam / Web window.

If AbelCam is not starting up anymore, you can also follow this procedure:

- click Start / Run
- the following commands need to be confirmed with the enter key:

  - 'cmd '

  - 'cd %ALLUSERSPROFILE%'

  - 'dir /ahd'<br>&nbsp;

- depending on your language settings, 

  - 'cd "Application Data"'  (" required if the folder name has spaces)

  - 'cd "Seiz System Engineering"'<br>&nbsp;

- now rename the AbelCam folder

  - 'ren AbelCam AbelCam.save'

- now you can start AbelCam, and it will behave as if there was started for the first time - no reinstall required<br>&nbsp;


Similar procedures can be used to back up or deactivate camera configurations within the AbelCam folder. 

The camera configuration folders start with cam... - renaming them to save-cam... or similar will deactivate a camera.


If problems continue, proceed as in "Support":/en/support

Many people uninstall and reinstall AbelCam trying to solve configuration problems.

While this might work with software that writes a default configuration in the registry on installation, reinstallation does not cure AbelCam problems.

To recover from faulty configuration and/or to reset the configuration you need to remove (or rename) the AbelCam folder.

If you don't know how to find it, click on Configuration Folder in the AbelCam / Web window.

If AbelCam is not starting up anymore, you can also follow this procedure:

  • click Start / Run - the following commands need to be confirmed with the enter key:
    • cmd
    • cd %ALLUSERSPROFILE%
    • dir /ahd
       
  • depending on your language settings,
    • cd "Application Data" (" required if the folder name has spaces)
    • cd "Seiz System Engineering"
       
  • now rename the AbelCam folder
    • ren AbelCam AbelCam.save
  • now you can start AbelCam, and it will behave as if there was started for the first time - no reinstall required
     

Similar procedures can be used to back up or deactivate camera configurations within the AbelCam folder.

The camera configuration folders start with cam... - renaming them to save-cam... or similar will deactivate a camera.

If problems continue, proceed as in Support