Edit detail for Solve Configuration Problems revision 3 of 4

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Editor: sse Time: 2017/02/20 07:24:08 GMT+1
Note:

changed:
-- the following commands need to be confirmed with the enter key:
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-  - 'cmd '
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-  - 'cd %ALLUSERSPROFILE%'
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-  - 'dir /ahd'<br>&nbsp;
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-- depending on your language settings, 
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-  - 'cd "Application Data"'  (" required if the folder name has spaces)
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-  - 'cd "Seiz System Engineering"'<br>&nbsp;
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-- now rename the AbelCam folder
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-  - 'ren AbelCam AbelCam.save'

- enter %programdata% and press enter - this will open an explorer window.

- navigate to "Seiz System Engineering"

- rename the AbelCam folder, single click on AbelCam and press <F2>

Many people uninstall and reinstall AbelCam trying to solve configuration problems.

While this might work with software that writes a default configuration in the registry on installation, reinstallation does not cure AbelCam problems.

To recover from faulty configuration and/or to reset the configuration you need to remove (or rename) the AbelCam folder.

If you don't know how to find it, click on Configuration Folder in the AbelCam / Web window.

If AbelCam is not starting up anymore, you can also follow this procedure:

click Start / Run
enter %programdata% and press enter - this will open an explorer window.
navigate to "Seiz System Engineering"
rename the AbelCam folder, single click on AbelCam and press
now you can start AbelCam, and it will behave as if there was started for the first time - no reinstall required

Similar procedures can be used to back up or deactivate camera configurations within the AbelCam folder.

The camera configuration folders start with cam... - renaming them to save-cam... or similar will deactivate a camera.

If problems continue, proceed as in Support